Shipping & Delivery Policy

At TRSigns (Tricia's Reclaimed Signs), we take pride in producing high-quality, custom-printed products. We work diligently to process, produce, and ship orders as efficiently as possible while maintaining our quality standards.

Order Processing & Production Times

Because many of our products are made to order, production times vary depending on the product, order quantity, artwork requirements, and current production schedule.

Our standard production time for most online orders is approximately 4 business days after payment and receipt of all required artwork or approvals.

Larger, specialty, or custom-quoted orders may require approximately 10 business days or longer, depending on the project.

Business days are Monday through Friday, excluding weekends and recognized holidays.

Production times are estimates unless a specific completion date has been confirmed in writing. Any applicable shipping deadlines and customer rights will be honored.

Shipping Methods & Delivery

We ship orders throughout the United States using shipping carriers selected based on the package size, weight, destination, and service availability.

Available shipping options and applicable charges are displayed during checkout or provided in your custom quote.

Shipping transit time is separate from production time. Estimated delivery dates begin after your order has completed production and has been accepted by the shipping carrier.

Carrier delivery estimates are not guaranteed unless an eligible guaranteed service has been specifically arranged.

Shipping Rates

Shipping charges are calculated at checkout or included in your custom order quote.

Rates may vary based on the size, weight, quantity, destination, and packaging requirements of your order.

Oversized products, including large signs and banners, may require special packaging or freight arrangements. Any additional shipping charges will be communicated before the order is finalized.

Local Pickup

We offer local order pickup in Lytle, Texas, for customers who prefer to collect their orders.

Our standard pickup hours are:

Monday – Friday: 9:00 AM – 2:00 PM

Local pickup is available once your order has been completed and you have received confirmation that it is ready.

Please wait for your Ready for Pickup notification before arriving.

Pickup instructions and location details will be provided with your order confirmation or pickup notification.

Order Tracking

When your order ships, you will receive a shipping confirmation containing tracking information when available.

Tracking updates are provided by the shipping carrier and may take additional time to appear after your shipment has been processed.

Shipping Delays

While we make every effort to ship orders within the estimated timeframe, unexpected delays may occur due to production issues, material availability, weather, carrier disruptions, or other circumstances beyond our control.

If we cannot ship your order within the promised timeframe, we will communicate any required delay notice and provide applicable cancellation and refund options in accordance with consumer protection laws.

If your order is needed for a specific event or deadline, please contact us before placing your order so we can confirm whether your requested timeframe is achievable.

Damaged or Missing Shipments

Please inspect your order upon delivery.

If your package arrives damaged, contains incorrect items, or is missing products, please contact us at hello@t-r-signs.com, preferably within 5 business days of delivery.

Please include your order number, a description of the issue, and photographs of the affected products and packaging when applicable.

If your tracking information shows that a package was delivered but you have not received it, please contact us so we can assist with reviewing the shipment information and investigating the issue with the carrier.

We will evaluate shipping concerns individually and work toward an appropriate resolution in accordance with our Refund & Return Policy and applicable law.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you discover an error in your shipping address, please contact us immediately.

We will make reasonable efforts to correct the information before shipment, but changes cannot be guaranteed once an order has been shipped.

Additional shipping charges resulting from an incorrect address supplied by the customer may apply, where permitted by law.

Contact Us

If you have questions about shipping, delivery, or local pickup, please contact us.

Tricia's Reclaimed Signs (TRSigns)

Email: hello@t-r-signs.com

Phone: (903) 216-1857

Mailing Address:
PO Box 1911
Lytle, TX 78052
United States

Your Vision, Our Craftsmanship.